FormlyMD | Privacy Policy

Last Updated: May 10, 2026

1. Introduction

Welcome to FormlyMD. We are committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our medical documentation platform.

2. Information We Collect

We collect information necessary to provide our services, which includes:

Personal Information: Name, contact details, and account credentials.
Health Data: Information uploaded via medical forms, symptom descriptions, and related health documents necessary for clinical assessment.
Provider Data: Physician licensing numbers, clinic details, and professional information.

3. How We Use Your Information

Your data is used strictly for the purpose of facilitating medical documentation. This includes utilizing secure, Canadian-hosted Artificial Intelligence (AI) and Optical Character Recognition (OCR) tools to extract data from uploaded forms to assist physicians in their clinical review. We do not use your personal health data to train foundational AI models.

4. Data Storage and Security

All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Your information never leaves Canada and is stored securely in Montréal-based servers. We strictly adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial health privacy laws (e.g., PHIPA).

5. Sharing Your Information

We do not sell, rent, or trade your personal or health information. Data is only shared between the patient and their verified physician. We may share necessary data points with compliant third-party infrastructure providers (e.g., secure cloud hosting) under strict confidentiality agreements.

6. Contact Us